(Rant Alert. Keep away if you wish!)
I hate Samsung Mobiles and Android. I hate them with an unparalleled intensity. Btw, I pre-ordered and bought a Samsung Galaxy S2, SGS2, believing it would ‘truly’ be the phone that proves Apple iOS had legitimate competition.
Before you ask, I am an Apple fan but never owned an iPhone myself. I have owned Nokia, BlackBerry and Motorola so far. Apple phones have always been rather expensive in India, so have admired them from afar. You would think with Nokia, Blackberry and Motorola as yardsticks for quality Samsung and Google would have no issue in making a customer happy. Tough luck, these fellows have no bloody clue on what makes a consumer device tick.
Just so we are objective in our hatred, here are some points:
Multi-tasking: The very first joke that hit me. After a full first charge done overnight, I used the phone from 8am and the damn thing lasted until 1 or 2pm, just by using the built-in apps. I used them slightly more than normal because it was a new device and I was eager to play. Pathetic power management was my impression on the first day of use. Nah, make piss-poor power management. Am sure at least few engineers behind Android knew multi-tasking would suck the battery’s soul and spit it into dark places. But guess multi-tasking was a marketing differentiator against Apple and the morons used it.
First App: Which led me to Google for options. I found that using a product like Advanced Task Killer helps power management. I hope you get the irony of this. My first f**cking app is “Advanced Task Killer” on Samsung, can you f**cking believe that? Anyway gentlemen, I did that and power management got vastly better..if I constantly killed apps that run in the background. Reminded me of using TaskManager on Windows to speed up my PC.
App Launch Experience: I got the standard list of apps Samsung ships with its version of Android. Eagerly I opened the pre-installed apps one by one. Every time I did that I had to accept Terms and Conditions..for every bloody app. I did not bother to understand whether it was for every app or every publisher or some other criteria. For all apps on the home page I had to accept conditions. What the f**k were they thinking?!!
Built-in Apps: The Google native apps were tolerable but none, absolutely none, of the built in apps put a smile on my face or helped accomplish my task without wincing. Let me highlight another gem, on the home screen the following apps were pre-installed – Voice Command, Voice Recorder, Voice Talk and Voice Search. Am sure if you thought about it deeply you might figure out what each of them did..but are you so jobless? Was there no person at Samsung to spot this?
Heating Problems: This phone heats up without apparent reasons, like a teenager who needs no specific reasons to feel horny. And I have given up trying to figure out the causes, just as I would think of a raving, slobbering, drunk on the street. It just is, best to ignore.
App Store: This deserves its own post. The Android App Store, or Google Play, is the very antithesis of “play”. It is a murky cesspool, notwithstanding the shiny veneer that confronts you when you launch it. Peer a tad closer and you will see clones of popular apps, apps that don’t elicit confidence that your private data will be treated with care, app equivalent of the Nigerian inheritance scam mails and more.
And so far I have not mustered enough recklessness to give Google my credit card details, so never bought a paid app. Before you think am a technical noob, I regularly buy my books/ebooks online via Amazon or Flipkart. On my iPad, of the 176 apps almost 35-40% are paid apps. Least expensive must be the 99cents ones, and most expensive one must be the WSJ subscription and AppCooker. That is just on my mobile devices, on the Mac I have bought Scrivener, OmniGraffle and more. Bottom line, as a software guy I love to pay developers for their work and don’t mind putting up the cash. The Android ecosystem(Google Play, Android, Samsung) just does not inspire that confidence in me, nor delight me enough to overcome perceptions of the ecosystem.
PC Sync: Samsung supplies a software called Kies to play the role of iTunes for iOS devices. It would be no exaggeration to state Kies is easily the most effed up piece of software thrust upon a hapless mankind. I truly have no words to describe how awful it is. The syncing mechanism is not reliable, when it actually manages to work. Inspite of constant updates, it has stayed as half-assed as when it was born. The firmware upgrade process is a joke, the OS upgrade is yet to arrive, the syncing works sometimes..in short, useless.
To Android fans: Sorry, you might have your reasons to love your variant of the mess that is Android. Hackability is a important but not in a consumer device. The ecosystem just does not attract the kind of mindsets and cultures that go into making beautiful and affordable experiences. Apps like Instagram for Android are exceptions to what prevails normally.
Conclusion: I bought a brick with my hard-earned money and deeply regret buying Samsung Galaxy S2. The issue is not with this device alone but the entire ecosystem and the kind of software providers and mindset it attracts. Am putting up this post so it can help people who are considering Galaxy Note, Galaxy S3 and other locust-like swarm of Android variants that are waiting to feed on our money and our patience. Not a dime more from me Google/Android/Samsung, I did pay a big price and trusted you to build something worthy. And you let me down big time.